Resource Center

Frequently Asked Questions

Have questions about SouthGate properties? Review our Frequently Asked Questions below. Please Contact Us if your question is not addressed.

 

Are pets allowed?

Please call SouthGate Property Management for information on pet-friendly availability or search our listings.

 

How do I apply for tenancy?

You can download our rental application and email it to leasing@southgateco.com or pick one up at our office.

 

How do I add a roommate?

The roommate needs to fill out an application and be approved by SouthGate Companies. Then all tenants in the apartment must fill out an “Add a Roommate” form in our office.

 

How do I drop a roommate?

Come to our office and fill out a “Drop a Roommate” form. SouthGate does NOT allow you to take the form with you. All tenants do not have to come to the office at the same time, but all tenants must sign the form.

 

Does SouthGate spray for pests?

Yes, SouthGate has a pest control company contracted to spray our units. If you notice pests in your apartment, please contact our office and we will have your unit treated.

 

How do I sublease or get released from my lease?

Fill out a request for release form and return it to our office. SouthGate Companies will advertise it on our in-house flyer and website. Tenants are encouraged to show their own unit. The potential tenant must fill out an application and be approved.

 

Submit a Maintenance Request

Important Phone Numbers

Parking Rules & Regulations

1. Our traffic and parking regulations have been made for your convenience and protection. Safety is everyone’s responsibility.
2. All tenant vehicles are to be registered with SouthGate Property Management on your tenant information sheet. If you need to change any vehicle information, please contact the office.
3. Tenants are to park only in their designated area. If parking is assigned, guests must park in the designated areas, if available. Improperly parked vehicles may be ticketed or towed without warning, at the owner’s expense.
4. Tenants are responsible for clearing snow around their vehicle and assigned spaces. Please be equipped with a shovel for this purpose.
5. Vehicles are not permitted on the grass or sidewalks at any time.
6. Changing of oil and anti-freeze as well as vehicle repair is not permitted in the parking areas.
7. Residents who have garages are requested to keep the garage door closed except when entering, leaving, or while working in the garage area.

Move-In Information

Important Reminders

• This rental unit, including carpets, has been professionally cleaned prior to your move in. If you have any issues with the condition of your unit, please notify our office as soon as possible.
• If you have any questions or a maintenance request, please contact our office. You may also fill out a maintenance request on our website.
• Acquiring renters insurance is recommended in your lease.
• You will be charged for any service call due to tenant negligence.

Rent

Rent is due on or before the first of each month, including holidays. Rent is payable at
the SouthGate Property Management office at: 755 Mormon Trek Blvd. Iowa City, Iowa, 52246. Please make checks and money orders payable to SouthGate Property Management. No cash is accepted. You can also sign up to pay your rent online through our website. It is our policy to only accept one payment per lease each month. If you have roommates, please work out a payment system between yourselves. You must write your unit address on your check or money order. A Twelve Dollar ($12.00) per day late charge will be assessed for payments not received in full on the first day of the month up to Sixty Dollars ($60.00) per month if monthly rental does not exceed Seven Hundred Dollars ($700.00), or Twenty Dollars ($20.00) per day up to One Hundred Dollars ($100.00) per month if monthly rental exceeds Seven Hundred Dollars ($700.00). If you have late fees to pay, please include them in your rent payment.

Noise Policy

Loud stereo, television, or other disrupting behavior is not allowed. All noise and guests must be contained within the tenant’s unit. Tenants shall not host gathering where abuse of the property or disruption of the neighbor’s peace and privacy occurs. Quiet hours are from 10pm-8am daily. Please be courteous of a neighbor’s request to adjust the noise level in your apartment. Please try to resolve all noise complaints peacefully before contacting the office. All complaints to the office must be submitted in writing at the SouthGate Property Management office. Multiple violations could result in eviction.